I’m excited to announce the launch of our new on-demand service, Local Heroes, which provides a user-friendly digital platform to find trusted local tradespeople to carry out work in the home.
One of the main reasons why we have launched Local Heroes is to meet the changing needs of our customers - particularly the next generation of customers, who want a digital and pain-free solution when it comes to home services.
We also recognise the growing opportunity in this industry for an on-demand service focusing on offering customers an online, yet local experience.
If you’ve ever had to find a reliable and reputable tradesperson in the past, you’ll know that it can be a stressful and challenging experience. With Local Heroes, we want to remove the stress and instil confidence through our instant online booking method, with clear and fair pricing, and no call-out charge.
Importantly, there’s a further reassurance for customers, because all work undertaken by our accredited tradespeople is backed by a 12-month British Gas guarantee.
Today, Local Heroes connects people with local plumbing, heating, electrical and drainage experts. With 50% of jobs in the home now being done on-demand, there’s plenty of scope to widen that offering: we’ll test and add new trades later in the year.
Local Heroes doesn’t just benefit people needing to find trusted local tradespeople to carry out work in the home; its launch is also a fantastic opportunity for tradespeople across the UK who want to open up a new revenue stream of work opportunities within their local area. If you’re a tradesperson, you can find out more about becoming a Local Hero by visiting our dedicated page.
The next time you need a plumbing, drainage, heating or electrics job done in your home, remember: there’s a Local Hero for that!